Terms and
Conditions

Meeting2notes ("we", "us") provides a tool that turns uploaded meeting recordings into transcripts and written notes. By creating an account or using the service, you agree to these terms. If you use the service on behalf of an organisation, you confirm you have the authority to bind that organisation.

We grant you a limited, non-exclusive, non-transferable right to use the service within the plan you choose. We retain all ownership of the service, its software, documentation and branding.

You must provide accurate information, keep your sign-in credentials confidential, and you are responsible for all activity under your account.

You keep all rights to the recordings you upload. You grant us a limited licence to host and process your recordings solely to provide the service to you. You are responsible for having the right to upload each recording and for the consent of everyone recorded.

You must not misuse the service. That includes unlawful use, fraud or spam, infringing anyone's intellectual property, uploading malware, probing or interfering with our systems, scraping the service, reverse engineering it, reselling or redistributing it, or circumventing technical limits such as credits and upload caps.

Because the service uses AI, you also must not use it to produce illegal content, deepfakes, hate speech or malware, or to attempt to bypass safety measures. We may remove or restrict content, refuse outputs, and suspend accounts that break these rules. Rights holders can contact us to request a takedown, and repeated infringement leads to termination.

Summaries, action items and draft emails are generated by AI and may be inaccurate or incomplete. You are responsible for reviewing outputs before relying on them, and they are not a substitute for regulated professional advice (legal, medical, financial) without qualified oversight.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms (https://www.paddle.com/legal/checkout-buyer-terms). Plans last one month from purchase and do not renew automatically unless stated at checkout. Our refund policy is available at /refund.

We do not guarantee uninterrupted or error-free performance. The service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

To the fullest extent permitted by law, we are not liable for indirect, consequential or special damages (including loss of profits, data or goodwill), and our aggregate liability is capped at the fees you paid in the 12 months before the claim. Nothing in these terms limits liability for fraud, death or personal injury where the law does not allow it.

We may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated or serious policy violations. When access ends, your notes remain exportable for a reasonable window before deletion. You indemnify us against claims arising from your content, unlawful use or breach of these terms.